Subbed via CC extension

I had a viewer last night say they subbed through the extension. The sub went through, but they said the coins never were deposited. Is there a way to verify?

They don’t get coins automatically by subbing through the extension. After they are subbed they are able to click the redeem button for sub coins.

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oh! okay, good to know. I’ll pass that onto them to let them know. Figured it was automatic for some reason lol

Thanks again Jaku!